General Policies

As most of the Products are manufactured by human to maintain authentic taste, you may find slight difference in the delivered product from the image shown.

Though best care is taken while packing and delivering, however Company will not be responsible in case, if it gets misalign or distort from original shape during transit.

Sundays and National Holidays : Chances of Deliveries are less due to unavailability of Logistics Partners.

While we try to deliver as per timeline mentioned, however the expected date of delivery is provisional as it is shipped through 3rd party Logistics partners.

Why do I need to Sign up?

Signing up helps you to store your basic personal informations and save it for visiting KanhaOnline.Store

next time.

It will help you to place your future orders faster.

How can I make a change in my order or cancel it?

If you need to make changes or cancel your order, please call/whatsapp us at +91 905 780 2114.We would be happy to assist you for the same, however pls note that order modifications are only possible if the Order is not dispatched.

What are the cases when we can get Refund?

Only in case when we refuse to deliver your order, we provide you full refund.

What are the cases where a refund will not be done?

1.Cancellation request is made after dispatch of the Order.

2.Unsuccessful deliveries arising from the recipient not being present at the time of delivery at the address provided by the sender

or the recipient refusing to accept the delivery.

3.Product quality problems caused by improper usage of the product.(ie. using after validity or keeping in non recommended temperature.)

How do I redeem my Gift/ Discount Coupon Code?

Log on to www.kanhaonline.store

After you have selected your products and filled in the shipping details, you will get an option to redeem your coupon in the "Shopping Cart" page.

Add discount/gift coupon Code.

What is Refer a Friend & Win Rewards program?

This is a fantastic offer from Kanha Sweets to all our loyal customers!

Pls enjoy more sweetness by introducing us to your family and friends and make everyone happy.

Refer KanhaOnline.Store to your friends, family and anyone else whom you want to know how Sweet we are.

Your friend will get a discount of 10% on their first purchase upto maximum of 100/-.

Every time your referred friends make their first purchase on our site, you will also get a discount of 10%

The discount value will be maximum of 100/-or 10% of your new order, which ever is lesser.

Dal Mathi